Frequently Asked Questions
Got questions? we've got answers!
What locations do you service?
We proudly provide marketing services to businesses across Australia. Our setup allows us to collaborate seamlessly with clients from various locations.
What services do you offer?
We offer a comprehensive suite of marketing services, including strategic planning, digital marketing, creative design, technology solutions, social media management and ongoing marketing management. Our goal is to provide end-to-end solutions for all your marketing needs.
Do you work with businesses of all sizes?
Yes, we work with businesses of all sizes, from startups to established enterprises. Our tailored approach ensures that our services align with the unique requirements of each client.
What is your pricing structure?
For ongoing engagements, our clients receive a fixed fee invoice each month, providing transparency and predictability in costs. When it comes to project-based work, such as website development and brand identity projects, we determine a project-based fee. For ad hoc requests and smaller projects, we offer the flexibility of either an hourly rate or a project-based fee. Our pricing structure is crafted to be adaptable, ensuring it aligns precisely with the unique needs of each client. We take pride in offering competitive rates for our services, and our commitment to transparent pricing means you'll always know exactly what to expect.
Do you offer one-time projects or ongoing services?
We provide both one-time projects and ongoing services. Whether you need a specific campaign, design work, a new website or continuous marketing support through our Fractional Marketing Team or social media packages, we adapt to your business requirements.
Do you offer a free consultation or discovery call?
Yes, we offer a complimentary discovery call to all new clients. This initial discussion helps us understand your goals, challenges, and how our services can best support your business.
What industries have you worked with in the past?
Our diverse portfolio spans various industries, including real estate, recruitment, construction, startups, technology, restaurants and dining, health and wellness, finance and more. This diversity allows us to bring fresh perspectives and insights to every project.
What makes your agency different from others in the market?
What sets us apart is our commitment to being more than just an agency. We're your strategic partners, offering a unique blend of senior marketing professionals, affordability, and a genuine dedication to your success. Our team prides ourselves on becoming an extension to your team.
How do you handle client feedback and revisions?
We value open communication. Client feedback is essential in our collaborative process, and we welcome revisions to ensure the final output aligns perfectly with your vision. All of our clients have up to three rounds of revision for every project or engagement task. We have several approval systems in place to ensure quality and communication.